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Cohen's Fashion Optical Complaint - Refusal
Cohen's Fashion Optical Complaint

Cohen's Fashion Optical Complaint

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Refusal


On 11/3/11 I purchased $800 worth of eyeglasses that were not proper prescription from store #108. I complained and they attempted to resolve this. I returned on 12/10/11 to find no improvement. with further complaints, the manager and salesperson stated there was nothing else they could do. On 1/10/12 I wrote to the company headquarters with no response. I called their corporate office and got no return call. On 12/18/13 I sent another letter to the company CEO Mr. R Cohen and again no response. Apparently

they find it fashionable to abuse the visually impaired with inferior optical products and refusal to provide customer service.


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